Responsible Gaming

At Zoome Casino, your wellbeing comes first. Gambling is entertainment — it should never be a financial strategy, an emotional escape, or a source of stress.

Need Help Right Now?

Free, confidential gambling support available 24 hours a day, 7 days a week across Australia.

1800 858 858
Gambling Help Online
gamblinghelponline.org.au
Online chat & email support
Recognise the Warning Signs

Spending more than you can afford to lose

Gambling to escape problems or relieve stress

Chasing losses to try and win back money

Borrowing money or selling possessions to gamble

Neglecting work, family, or social obligations

Feeling anxious or irritable when not gambling

Lying to friends or family about gambling

Repeated failed attempts to reduce or stop

Our Player Protection Tools

Available directly in your Zoome Casino account settings — free and easy to activate at any time.

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Deposit Limits

Set daily, weekly, or monthly deposit limits to keep spending within budget. Reductions take effect immediately; increases require a 24-hour cooling-off period.

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Session Time Limits

Set a timer to receive reminders about how long you've been playing. Helps you stay mindful and in control of your gaming sessions.

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Cooling-Off Period

Take a short break from gambling for 24 hours, 7 days, 30 days, or 90 days. During this period, your account is temporarily restricted.

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Self-Exclusion

Exclude yourself from Zoome Casino for a minimum of 6 months or permanently. Contact our support team to activate this option immediately.

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Reality Check

Receive periodic on-screen reminders of how long you have been playing and how much you have wagered during your current session.

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Activity History

Review your complete gambling history including all deposits, withdrawals, bets placed, and winnings for full transparency and accountability.

Tips for Safe and Responsible Gambling

Set a firm budget before you play and stick to it.

Only ever gamble with money you can afford to lose.

Treat gambling as entertainment, not as income.

Take regular breaks — step away between sessions.

Never gamble when upset, depressed, or under stress.

Balance gambling with other enjoyable activities.

Never chase losses — this leads to larger losses.

Use the responsible gaming tools in your account.

Support Organisations in Australia
Gambling Help Online
1800 858 858

Free, confidential counselling 24/7 for anyone affected by problem gambling in Australia.

www.gamblinghelponline.org.au
Beyond Blue
1300 22 4636

Mental health support for anxiety and depression that may be associated with gambling problems.

www.beyondblue.org.au
Lifeline Australia
13 11 14

24/7 crisis support and suicide prevention line. Available when you need someone to talk to.

www.lifeline.org.au
National Debt Helpline
1800 007 007

Free financial counselling for Australians dealing with debt caused by gambling problems.

www.ndh.org.au